SERVICE MANAGER / SR. ENGINEER / ENGINEER

We are looking for a service engineer for various locations in India.

At SECO/WARWICK, we take the initiative every day, take advantage of all opportunities, cross borders and create solutions that touch the lives of 7.6 billion people. We are visionaries of metal heat treatment, experts in what we do and diversity is our strength.

YOU WILL FIND YOURSELF HERE, IF:

/ You are a down-to-earth engineer who has no problem with making contacts and working in a group. You know how to talk, discuss ideas (yours, colleagues, supervisor or client), boldly initiate and implement changes.

/ You know automation and control. You like to learn (technology, new solutions), but you are also willing to share your knowledge.

/ In the work of a service engineer, reliability, timeliness and focus on the goal are the basis, this is what allows us to deliver tasks / complete projects successfully.

/ The world of SECO/WARWICK is very wide and diverse, if you take up challenges easily, are not afraid of change and like to travel, you will soon find out. It will give you a lot of fun and will greatly affect your development.

KEY COMPETENCES

In the work of a service engineer, we say that “the only constant thing is change” 😉 That’s why it’s important for us to be able to react when plans change unexpectedly, or “dead things turn out to be mean” or when time is running out faster than usual. In short, stress has a constructive and creative effect on you.

We are looking for a diligent and committed person who knows the operation of heat treatment equipment and has experience with automation systems for industrial equipment.

He can not only write reports and conduct constructive and factual correspondence, but also has experience in working with technical documentation.

From the “hard” things, practical knowledge in the field of electrical installations, operation of industrial automation devices, i.e. inverters, regulators, transducers, is important to us.

Basic knowledge of PLC operation will greatly facilitate your work, as well as the ability to read electrical diagrams.

Do you have SEP electrical qualifications? Great, that’s a big plus. You do not have? Don’t worry, we’ll organize the course. Knowledge of programming in TIA Portal (Siemens S7-1500 controllers) will also be an advantage. 

AS A SERVICE ENGINEER:

You will mainly deal with technical customer service – at Seco/Warwick , we support customers primarily in the post-warranty period and help them deal with problems on devices manufactured by us, but also by other manufacturers. Often, at the customer’s request, we modernize the furnace or its elements, sometimes we move and start devices from one location to another. We also carry out service inspections, temperature distributions or leak tests.

Working in this position means, apart from devices, people who count on you. Technical support and on-site service are full readiness and challenges that drive and are like a puzzle to solve. Device service during and after the warranty is remote customer support in solving the problem or repair of the device at the customer’s premises.

The work of a service engineer is a constant development. We need to keep up to date and even one step ahead.

Also, be prepared to see corners of the world that you might have known from TV so far – travel is inscribed in the nature of this work.

OUR DEPARTMENT

The Service Department at SECO/WARWICK Services mainly deals with customer service in the post-warranty period, we remove failures and errors of devices after the end of the warranty period, we modernize and repair older devices, we perform periodic inspections – and sometimes we also move entire lines of devices from one customer’s plant to another.

OUR TEAM

Number of people: 20 people
Team Member Positions: Service Technician, Service Engineer, Senior Service Engineer, Service Manager
We cooperate with: assembly department, construction department, electrical plant and quality control

THIS IS HOW WE ORGANIZE WORK

Time division (work % share): 80% customer service and work, 10% preparation for the trip and recognition of the topic, 5% analysis and reports, 5% meetings
Types of projects: at clients
Design Capabilities: You focus on one project

LIFE AT SECO/WARWICK

At SECO/WARWICK, our people are our value. Therefore, benefits in the company support the development of our employees and improve the situation of them and their families. You will discover many other benefits of working at SECO/WARWICK here.

Note: SECO/WARWICK benefit plans vary by country and are subject to eligibility requirements.

DEVELOMENT POSSIBILITIES:

/ Industry e-learning platforms
/ Development budget
/ In-company training
/ External training
/ Soft skills training
/ Exchange of technical knowledge in the company

YOU AT SECO/WARWICK

If you are thinking about a company where you like what you do and the people you work with. Where a wide range of products and global reach means that there is no room for boredom. Where you develop quickly and have a certain tomorrow, then…

Welcome to the world of SECO/WARWICK

This job advertisement is for a company in India. When applying for a given position, please provide written consent to the processing of personal data by SECO/WARWICK India.

If you need more information please contact: Seeta Kanikram Varma, Manager HR & Admin

e-mail: seeta.varma@secowarwick.com

Tel.: +91 8097442949

You can apply by sending your CV by e-mail: seeta.varma@secowarwick.com